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TELEMETRY ACTIVESIP RTT: <38msWebhook Delivery: 42msCalendar Sync: 99.99% UptimePayload Cipher: TLS 1.3 Strict
us-east-cluster-04 (Reston Edge)
Bi-Directional Kernel Architecture

Native Bidirectional Ecosystem.Zero Zapier-Style Fragility.

Deep two-way hooks into electronic health records, practice management systems, CRMs, and telephony carriers. Real-time calendar locks with sub-second synchronization and zero race conditions.

0%
Double-Booking Rate with Atomic DB Locks
18ms
Average Webhook Ingestion Handshake
100%
HIPAA & SOC-2 Compliant In-Flight Encryption
Modern clinic reception counter at night with two large monitors showing integration diagrams and glowing audio waveforms
Spectrum Health Telephony Node
AthenaNet v24.2 • 4 Lines Synchronized
MUTEX ACQUIRED
INTEGRATION MATRIX

Engineered for Critical Infrastructure

Forget brittle REST polling and periodic webhooks. MeetVoxy maintains persistent web-socket tunnels and transactional mutexes across enterprise systems.

PMS / EHR / HL7-FHIR

Healthcare & Dental Practice Management

Native bidirectional connectors directly into practitioner schedules, patient charts, and real-time appointment templates. Guaranteed zero-double-booking via atomic database slot reservation during live calls.

  • AthenaHealthDirect API & Webhook Stream
  • Dentrix Core & AscendG6/G7 Direct Database Sync
  • Nextech & KareoAesthetic & Specialty Triage
  • Curve Dental CloudSlot locking & Patient Records
  • AdvancedMDEligibility & Schedule Lock
  • Epic & Cerner FHIRSMART-on-FHIR Direct Hooks
120-second active hold token prevents simultaneous online or phone duplicate slots.
MUTEX ENABLED
LEGAL OPS

Legal Practice Management

Instant matter intake creation, adversary conflict pre-checks, and automated billable phone duration allocation.

  • Clio Manage & Grow
    Lead pipeline + calendar block
  • PracticePanther
    Conflict index query & billing sync
  • Filevine & MyCase
    Personal injury & litigation intake
Pre-screened against current client rosters in 24ms.
ENTERPRISE CRM

CRM & Deal Pipelines

Every inbound voice caller is cross-checked with CRM records before Voxy’s greeting completes. Sentiment scoring and live recording attached immediately upon hangup.

  • HubSpot CRM
    Custom properties & timeline
  • Salesforce
    Service Cloud & Task Object
  • Zoho CRM
    Inbound lead distribution
  • Pipedrive
    Stage movement on intake
Caller Intent > Deal Stage Update (Under 60ms)
FIELD SERVICE

Field Services & Dispatch

HVAC, plumbing, restoration, and electrical dispatching. Real-time emergency service tag creation, geo-fenced technician scheduling, and instant escalation logic.

  • ServiceTitanJob Booking & Zones
  • JobberClient Request Sync
  • Housecall ProDispatcher Alerts
  • Google Cal & Cal.comSub-second Webhooks
Automatic round-robin tech dispatch based on ZIP code & trade certification.
CARRIER INFRASTRUCTURE

Telephony & PBX Interconnect

No need to switch phone numbers or ditch your current VOIP provider. Forward all calls or conditional overflow via *72 or native SIP Trunking.

  • RingCentral
  • Nextiva
  • Vonage
  • Twilio SIP
  • 8x8
  • Analog PBX
Zero Hardware Installation • SIP Gateway Ready
LIVE API AUDIT CONSOLE

Inspect Transactional Payloads

See exactly how MeetVoxy dispatches events into EHR, CRM, and Telephony switches in real time with end-to-end cryptographic signatures.

POST /v1/integrations/athena/slot_lock
HMAC-SHA256 SignedHTTP 200 OK • 18ms
{
  "event": "calendar.slot.hold",
  "timestamp": "2025-03-30T22:14:08.192Z",
  "correlation_id": "voxy_call_8f29ac01b4",
  "system_target": "ATHENA_HEALTH_API",
  "actor": {
    "agent_id": "voxy-receptionist-prod-02",
    "caller_ani": "+15125558902",
    "verified_identity": "EHR_PATIENT_MATCH"
  },
  "reservation": {
    "provider_id": "PRV_44901",
    "appointment_type": "URGENT_EVAL_30MIN",
    "start_utc": "2025-03-31T14:30:00Z",
    "end_utc": "2025-03-31T15:00:00Z",
    "slot_id": "SLOT_8820194",
    "lock_ttl_seconds": 120,
    "mutex_key": "lock:provider:44901:slot:8820194"
  },
  "intake_summary": {
    "chief_complaint": "Acute lower left molar throbbing pain since last night",
    "insurance_carrier": "Delta Dental Premier",
    "member_id": "XX-***-4921",
    "triage_urgency_score": 0.88
  },
  "telemetry": {
    "voice_asr_latency_ms": 78,
    "llm_reasoning_latency_ms": 110,
    "db_commit_latency_ms": 18
  }
}
Zero-Trust Architectural Boundary

Air-Gapped Data Privacy.Engineered for Strict Regulatory Audits.

MeetVoxy never trains on patient or client conversations. Data is partitioned per practice with customer-managed keys (CMK), zero data retention guarantees from downstream neural models, and BAA contracts signed prior to activation.

  • Dynamic In-Flight PHI / PII Redaction

    Real-time pattern scrubbing for Social Security Numbers, Payment Cards, and DEA Numbers before payloads touch application databases or memory stores.

  • SOC-2 Type II Certified & HIPAA BAA

    Independently audited compliance with cryptographic verification logs, tamper-evident trails, and zero storage of raw audio files unless explicitly flagged.

  • Zero Model Retention Contracts

    Direct enterprise peering agreements with LLM and TTS infrastructure providers guaranteeing zero telemetry reuse and immediate memory purging upon call teardown.

Live PHI Redaction Simulator
FILTER v3.11

Observe the stream transformation as raw audio transcripts flow into your CRM/EHR:

Unfiltered Caller Voice Stream (In-Memory Only)EPHEMERAL

“Yes, my name is Robert Henderson, DOB is 11/04/1982, my Social is 429-00-1184, and my card on file ending in 9012 should cover the copay.”

Sanitized EHR Audit Log PayloadREDACTED & SECURED

“Yes, my name is Robert Henderson, DOB is [DOB:VERIFIED], my Social is [SSN:HASH_F9A1], and my card on file ending in [PAN:***-9012] should cover the copay.”

Zero plain-text storage on diskLATENCY ADD: 1.2ms
FLOW TOPOLOGY

Zero-Latency Telephony Routing Matrix

Incoming PSTN calls bridge into Voxy’s edge orchestrator within 38 milliseconds, synchronizing state with your back-office database simultaneously.

1. Inbound Carrier
PSTN / Twilio / RingCentral SIP Bridge
<15ms RTT
2. Voxy Autonomous Node
Dual-Pipeline LLM + Acoustic Stream
42ms Processing
3. Synchronized PMS / CRM
Athena / Dentrix / Clio / HubSpot
Atomic Commit
DEV ENVIRONMENT INSTANT PROVISIONING

Test Voxy In Your Staging Sandbox Today.

Plug your test AthenaHealth, Clio, or HubSpot sandbox directly into our mock telephony simulator. Test live concurrent calls, webhook dispatches, and edge-case conflict handling.

Quick Integration Check
  • Immediate SIP URI forward without porting
  • 99.99% Guaranteed SLA on enterprise tiers
  • Ready-to-sign BAA and compliance binder
  • Complete sandbox access within 15 minutes