Booking Can’t Wait for Staff
24/7 Availability GapPatients call after hours, between consults, and on weekends. Manual teams miss that demand — and lose the booking to a competitor or an empty slot.
High Patient Drop-off Window
Telemetry ActiveSIP RTT: <38msHIPAA & SOC-2 VerifiedUptime: 99.99%Enterprise Voice Gateway v3.4.1
FOR HOSPITALS, CLINICS & DIAGNOSTIC CENTERS
Voice AI Built for Healthcare Operations
MeetVoxy automates appointment booking, patient follow-up, lab coordination, and treatment planning — so your front desk stops drowning in repetitive calls.
- SIP Latency: <380ms
- BAA Guaranteed
- HL7/FHIR Ready
LIVE PATIENT TRIAGEInbound Call Routing Engine
RTT: 324ms · 48kHz
Eleanor Vance, 42y
MRN #8921-A · Cardiology Triage
Target Clinical Slot SyncDr. Miller (Cardiology)
11:30 AM
2:15 PM (Allocated)
4:45 PM
Acoustic Synthesizer VectorMeetVoxy Neural Voice v4.2
00:18 · CALLER (PATIENT)“I had mild dizziness after taking the Lisinopril this morning. Is Dr. Miller free today?”
00:21 · MEETVOXY (PRIYA)“I can reserve a 2:15 PM follow-up with Dr. Miller right away, Eleanor. Let me secure that slot now and notify the nursing station.”
Dentrix/Epic write-back activeSlot #421 Secured
15-30%Revenue Drain
Appointments no-show
Industry estimates suggest preventable no-shows remain a major revenue leak.
30-50%Care Abandonment
Calls missed after hours
Patients call when front-desk teams are unavailable, abandoning care.
2-5 daysClinical Risk
Follow-up happens late
Delay hurts recovery tracking, rebooking, and critical treatment adherence.
TRUSTED FOR HEALTHCARE DATAZero Protected Health Information (PHI) Leaks Guaranteed
- HIPAA Compliant
- SOC 2 Type II Certified
- EHR & PMS Integrated
- End-to-End Encrypted
THE PROBLEM
Where Patients Fall Through
Missed booking calls, weak confirmations, late follow-up, and routine call overload all slow care and quietly drain revenue.
Clinical Operations Bottleneck:Front desk coordinators spend 68% of daily work hours on phone tag instead of assisting on-site clinical patients.
No-Shows Waste Clinical Capacity
Fixed Overhead DecayEmpty slots reduce doctor utilization and delay care for the next patient waiting for an appointment. Fixed clinical overhead stays constant while yield sinks.
Unrecovered Fixed Overhead
Follow-Up Happens Too Late
Adherence LapsesDelay hurts rebooking, treatment adherence, and outstanding payment recovery — and by the time staff calls, the window has closed.
Lost Rebooking Revenue
YOUR AI TEAM
Meet Your Always-Available Healthcare Assistants
Pre-trained agents ready to handle your highest-frequency calls, live, right now.
LIVE DEMO — AppointmentsReady
Priya
Appointment Coordinator
Books, confirms, and reschedules specialist doctor appointments with zero penalty to the patient.
- Agent Persona:
- A compassionate, efficient healthcare scheduling coordinator who accommodates patient timing preferences smoothly.
- User Persona:
- Hospital front desks and clinic schedulers handling high call volume.
LIVE DEMO — Lab TestsReady
Vikram
Lab Test Coordinator
Sends prep instructions, confirms readiness, and follows up on unconfirmed diagnostic appointments.
- Agent Persona:
- A knowledgeable lab coordinator who explains preparation clearly and ensures patients show up ready.
- User Persona:
- Pathology labs and diagnostic centers with high test volumes.
LIVE DEMO — Patient Follow-UpReady
Maya
Recovery Follow-Up Specialist
Checks recovery, medication adherence, and symptoms, and books a free follow-up doctor review when needed.
- Agent Persona:
- A caring follow-up advocate who checks in on patients and ensures nothing falls through after a visit.
- User Persona:
- Post-visit and discharge care teams.
LIVE DEMO — Treatment CoordinationReady
Rohan
Treatment & Admission Coordinator
Verifies insurance, explains admission requirements, and coordinates hospital admission planning end-to-end.
- Agent Persona:
- A detail-oriented treatment planner who removes administrative friction before hospital admission.
- User Persona:
- Hospital admissions and pre-authorization teams.
LIVE DEMO — Sales & OutreachReady
Aarav
Preventive Care Advisor
Recommends tailored health checkup packages and schedules doorstep sample collections with clinical empathy.
- Agent Persona:
- A caring, knowledgeable health package advisor who guides families toward early disease prevention.
- User Persona:
- Diagnostic centers and preventive care sales teams.
INTEGRATIONS
Fits Into Your Existing Workflow
No rip-and-replace. MeetVoxy connects to the systems you already use.
EHR / PMS Systems
- Epic Systems
- Oracle Cerner
- AthenaHealth
- Dentrix Dental
- eClinicalWorks
Calendar & Scheduling
- Google Calendar
- Microsoft 365 / Outlook
- Calendly Enterprise
- Acuity Scheduling
- CalDAV APIs
WhatsApp & SMS
- WhatsApp Business API
- Twilio SMS & Messaging
- Infobip Omnichannel
- Sinch Messaging
- Custom Webhook Gateways
Telephony
- Twilio Voice SIP
- Avaya Aura PBX
- Cisco Unified CM
- RingCentral Contact
- Vonage Business SIP
CRM Systems
- Salesforce Health Cloud
- HubSpot CRM
- Zoho CRM Plus
- LeadSquared Healthcare
- Custom REST API
FAQ
Common Questions from Healthcare Teams
Yes. MeetVoxy executes standard Business Associate Agreements (BAAs) with all healthcare clients. Voice recordings and transcripts undergo automated zero-retention redaction of 18 HIPAA identifiers, data is encrypted with 256-bit AES at rest and in transit via TLS 1.3, and server architecture complies with SOC 2 Type II controls.
MeetVoxy utilizes pre-built certified connectors for Epic (FHIR / App Orchard), Cerner, AthenaHealth, Dentrix, and eClinicalWorks. For proprietary systems, we ingest scheduling tables and slot locks through secure REST endpoints or HL7 interfaces without modifying your clinical database schema.
MeetVoxy maintains a deterministic red-flag escalation circuit. If symptoms indicating chest pain, severe dyspnea, acute neurological distress, or self-harm are detected, the agent immediately instructs the patient to call emergency services (911/112) and hot-transfers the call to your designated on-call clinical nurse line within 1.2 seconds.
Yes. Our acoustic models are fine-tuned on SNOMED-CT, RxNorm, and ICD-10 clinical vocabularies. The engine comfortably distinguishes look-alike, sound-alike pharmaceuticals (such as hydralazine vs hydroxyzine) and accommodates non-native patient accents and regional dialects with 98.4% speech recognition precision.
Yes. Transparent healthcare compliance guidelines require patient awareness. Inbound and outbound calls begin with a polite, professional identity statement: “Hello, this is Priya, the virtual healthcare coordinator calling on behalf of Memorial Hospital.” Patients can request human transfer at any point.
Standard sandbox deployment takes 3 to 5 business days. Full EHR live production rollout — including SIP trunk provisioning, scheduling policy configuration, telephony mesh tests, and staff audit access setup — typically takes between 10 to 14 business days with dedicated white-glove engineering support.
ALSO SERVING
MeetVoxy for Other Industries
ZERO-WAIT IMPLEMENTATION SANDBOX
See It Handle a Real Patient Call
Book a 15-minute demo built around your appointment, follow-up, and admission workflows — not a generic pitch.
- HIPAA Compliant
- SOC 2 Type II
- Trusted by Healthcare Providers